nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.
My primary focus is on the practical application of technological solutions. At this point in my career, I would to share experiences, knowledge, perspectives, and hopefully wisdom to those who are interested. Therefore, while I have not written in a formal setting such as this, I have written an untold amount of text in forms of presentations, business plans, etc.
I have a deep background in starting and scaling businesses and streamlining existing ones. An inner passion for change management drives me since we cannot progress without change. Topics related to change management, productivity, business process optimizations, designs, technology areas such as software development, and smart use of tools (applications), are all of interest.
Explore the transformative power of proactive IT strategies in driving innovation and resilience. Discover the shift from reactive firefighting to strategic foresight, empowering businesses for success.
Considerations one should consider when jumping into the use of the mass variety of AI tools available right now.
As CIO, I foster innovation and growth via a personalized, service-driven approach. Tailoring tech solutions to diverse departmental needs and individuals, I leverage deep tech insights and business acumen. My track record involves spotting inefficiencies, introducing innovative solutions to streamline operations, boost productivity, and ensure sustainable growth. I'm driven by strategically deploying tech for organizational success and seek collaborations with like-minded firms.
Company: ImageQuest
I worked there from 5/2023 until now
At MHC, from Business Consultant to Interim CIO, I revamped IT strategy, cutting hardware costs by 25%. Overhauling eClinicalWorks reduced wait times by 25% and user issues by 90%. I improved team communication, workflow efficiency, and saved $100,000 annually. Unified communications saved $1,000,000, and a flexible work-from-home setup boosted productivity. Introducing a multi-department ticketing system refined support, while a zero-based budget optimized IT services, enhancing patient care.
Company: Mental Health Cooperative
I worked there from 1/2021 until 5/2023
At Knowledge Elements, I led through COO and CEO roles. Post-acquisition by Lumerit serving 24,000+ students, I ensured a smooth transition. Highlights include a unified student system boosting efficiency 300% and cutting errors to 0.02%. Reduced course registration to 5 seconds, pioneered AI tools and lowered costs by 45%. Innovated scalable course delivery surpassing 100,000 courses, creating accessible education. Led diverse software teams, creating interfaces to Verizon and UPS backend.
Company: Lumerit Education
I worked there from 6/2016 until 5/2019
At Knowledge Elements, I amplified colleges' digital competitiveness worldwide, crafting global onsite/online curricula. Orchestrated growth to 75+ colleges, pioneering a web-based learning platform for consortiums, driving double-digit revenue growth. Led 35% annual growth, empowered businesses via Blue Ocean strategies, and catalyzed institutional growth via workflow analysis in higher education.
Company: Knowledge Elements
I worked there from 10/2002 until 6/2016
Co-founded, led IT consulting firm, overseeing operations, aiding tech implementation for clients. Achieved 35% CAGR, shifted 85% clients to monthly SLAs. Strategized growth, managed accounts, devised local market leadership via innovative marketing. Successfully negotiated company's sale to a competitor.
Company: 4.I.S., Inc.
I worked there from 10/1999 until 11/2002
Led IT Operations for a nephrology disease management firm across 200 U.S. sites. Established central data center in Nashville, recruited nationwide IT support team. Implemented training for IT certification, developed software solutions for multi-million-dollar system. Oversaw nationwide data centers, handled IT integration of acquired firms.
Company: Renal Care Group
I worked there from 12/1997 until 9/1999