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nDash Writer Profile for Caitlin Lemon

Headline

AEO & GEO Content Strategist | Banking/Finance Experience | Licensed & Insured

About Me

Caitlin Lemon helps SaaS, higher ed, and mission-driven organizations communicate with clarity and purpose. Caitlin brings six years of experience to every project, specializing in AEO/GEO content strategy to help clients get found and cited in an AI-driven search landscape. She's known for being easy to work with, deadline-driven, and genuinely invested in her clients' success. Caitlin holds a Generative AI for Marketing Professionals Certificate from the American Marketing Association and has been featured in the Freelance Writer Spotlight by nDash. She's worked with brands in the Banking, SaaS, and Edtech fields. She is licensed and insured. You can view testimonials on caitlinlemon.com

Industries I Write About

Technology

Business

My Writing Samples

Not Just Remote—Making the Transition to Work From Anywhere

B2B blog post for FlexJobs

https://www.flexjobs.com/employer-blog/not-just-remote-making-the-transition-to-work-from-anywhere/

The ultimate guide to providing the best customer self-service

Pillar page for Ozmo.

https://ozmo.com/the-ultimate-guide-to-providing-the-best-customer-self-service/?utm_source=Social&utm_medium=LinkedIn&utm_campaign=interactive_tutorials_pillar_page#customer-self-service-best-practices

What is virtualization? Virtualized tech support and more

Blog post focused on the benefits of virtualization for telecom and broadband businesses.

https://ozmo.com/blog/what-is-virtualization/

2023 National Customer Rage survey: key findings

According to the most recent survey, businesses risk more than $887 billion due to poor customer service. This post focuses on the key findings from this year's survey and what they mean for your business.

https://ozmo.com/blog/customer-rage-survey-2023/

5 Must-Know Content Platforms to Elevate Your Freelance Writing Career

Blog post for Boston Content.

https://www.boscontent.com/blog/elevate-your-freelance-career

Experience

Freelance Content Strategist

- Increased blog traffic by 105% in one month. - Plans topic clusters and content to promote new products and product features ahead of launch - Conducts keyword research for blogs, e-books, and pillar pages

Company: Ozmo

I worked there from 10/2022 until now

Freelance content strategist and writer

- Strengthened 7 client relationships, resulting in an 80% retention rate. - Companies I've written for include: Ozmo, BrilliantPet, Virginia Tech, and ISC(2). - Collaborated with marketing teams to research and curate copy that drives business goals. - Conducted SEO keyword research for two small businesses to guide content strategy.

Company: Freelance

I worked there from 4/2022 until now

Content I Write