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nDash Writer Profile for Caitlin Lemon

Headline

AEO & GEO Optimization

About Me

Caitlin Lemon helps higher ed and mission-driven organizations communicate with clarity and purpose. Caitlin brings six years of experience to every project, specializing in AEO/GEO content strategy to help clients get found and cited in an AI-driven search landscape. She's known for being easy to work with, deadline-driven, and genuinely invested in her clients' success. Caitlin holds a Generative AI for Marketing Professionals Certificate from the American Marketing Association and has been featured in the Freelance Writer Spotlight by nDash.

Industries I Write About

Technology

Business

My Writing Samples

Not Just Remote—Making the Transition to Work From Anywhere

B2B blog post for FlexJobs

https://www.flexjobs.com/employer-blog/not-just-remote-making-the-transition-to-work-from-anywhere/

The ultimate guide to providing the best customer self-service

Pillar page for Ozmo.

https://ozmo.com/the-ultimate-guide-to-providing-the-best-customer-self-service/?utm_source=Social&utm_medium=LinkedIn&utm_campaign=interactive_tutorials_pillar_page#customer-self-service-best-practices

What is virtualization? Virtualized tech support and more

Blog post focused on the benefits of virtualization for telecom and broadband businesses.

https://ozmo.com/blog/what-is-virtualization/

2023 National Customer Rage survey: key findings

According to the most recent survey, businesses risk more than $887 billion due to poor customer service. This post focuses on the key findings from this year's survey and what they mean for your business.

https://ozmo.com/blog/customer-rage-survey-2023/

5 Must-Know Content Platforms to Elevate Your Freelance Writing Career

Blog post for Boston Content.

https://www.boscontent.com/blog/elevate-your-freelance-career

Experience

Freelance Tech Copywriter

- Increased blog traffic by 105% in one month. - Plans topic clusters and content to promote new products and product features ahead of launch - Conducts keyword research for blogs, e-books, and pillar pages

Company: Ozmo

I worked there from 10/2022 until now

Freelance content strategist and writer

- Strengthened 7 client relationships, resulting in an 80% retention rate. - Companies I've written for include: Ozmo, BrilliantPet, Virginia Tech, and ISC(2). - Collaborated with marketing teams to research and curate copy that drives business goals. - Conducted SEO keyword research for two small businesses to guide content strategy.

Company: Freelance

I worked there from 4/2022 until now

Content I Write