nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.
Previously an IT engineer, presently a wordsmith crafting engaging content for digital brands to reach technical audiences worldwide!
My favourite topics to write about include:
In fact, the majority of my client base is in these categories!
I offer the following services including:
Collaboration between biopharma, AI developers, healthcare institutions and patients is essential in compliantly making RWD accessible to all. The result is greater productivity and certainty for clinicians, greater innovation from biopharma, and greater outcomes for patients.
This page explores 15 best practices to streamline and optimize the documentation creation process to support a new product launch.
https://www.docsie.io/blog/articles/15-best-practices-when-launching-new-product-documentation/
This is one of the landing pages I created as part of a contracted project with the Edison AI team
https://www.gehealthcare.co.uk/products/healthcare-it/enterprise-imaging/edison-open-ai-orchestrator
In this Capilary.io webinar, the founders offer an overview of the platform along with a live capillaroscopy procedure to showcase the power of AI image interpretation. After the procedure they explain how to edit and save images and generate actionable reports using the artificial intelligence system.
Below, you will find 10 amazing product documentation examples selected by the Docsie team. We will explore how to replicate features and functions, and create similarly amazing documentation of your own in Docsie!
https://www.docsie.io/blog/articles/impress-customers-10-amazing-product-documentation-examples/
The rate of mental health diagnoses like autism spectrum disorder (ASD) and attention deficit hyperactivity disorder (ADHD) has grown exponentially following the COVID-19 pandemic.
Ah, the old boomer and zoomer discussion... "The kids need to stop buying Starbucks coffee if they want to afford a house," say boomers. Zoomers retort by saying "why not waste all our money on coffee, if there are no houses to buy in the first place?" Gen Z is the last generation to experience the non-digital world and digital world separately.
In October 2023, Google and Yahoo established new requirements for bulk email senders. These rules took effect in February 2024, and with huge ramifications for B2B email marketers. The goal is simple: to reduce the volume of malicious and spam emails that reach user mailboxes. Google trialed this with Gmail users in 2023, and the volume of unauthenticated messages dropped by 75%.
https://demandscience.com/resources/blog/what-is-email-authentication/
The incentives are rich and the stakes high for today’s brands to implement solutions that improve the customer experience (CX) and user experience (UX). Leading enterprises know having a highly rated CX and UX leads to more loyal customers who can serve as brand ambassadors — the ultimate prize for any company. Other important benefits include greater alignment with market and customer needs, and more insights to guide market segmentation and targeting.
https://sago.com/en/resources/blog/how-digital-qualitative-research-improves-your-cx-and-ux/
Rob Berger, Executive Vice President of Global Quantitative Research, and Tom Doulos, Vice President of Client Service Operations at Sago, presented a webinar Aug. 11, 2022, on how to build successful brand communities at scale. Quantitative research aims to discover the “what” behind a question. This can be done through a branded insight community (IC). The result is diverse market research campaigns, with responses from thousands of individuals across the globe.
https://sago.com/en/resources/blog/build-successful-brand-communities-at-scale/
This eBook provides valuable insights and outlines recommendations to prepare you with the essential skills and knowledge to ensure success during this journey. Inside, you’ll learn how to: - Develop KPIs to monitor success during brand tracking - Transform brand tracking data into insights, and insights into action - Harness the power of multiple data sources and cutting-edge tools for brand tracking And more!
https://sago.com/en/resources/guide/6-tips-for-success-with-brand-tracking/
Global businesses may have collectively agreed on English as a primary language, but on an individual level, people will always prefer their mother tongue. Today, more consumers across the globe are expecting—not just desiring—multilingual customer support. That entails real-time, native-language-level customer service interactions when contacting businesses via digital channels. The Call Centre Management Association (CCMA) in partnership with multilingual messaging platform ChatLingual.
https://www.chatlingual.com/how-to-deliver-multilingual-customer-support/
Documentation creation, management, and publishing platform
Company: Docsie.io
I worked there from 7/2020 until now
Capillaroscopy application for identifying changes in blood vessels that indicate disease
Company: Capillary.io
I worked there from 12/2023 until now
Global healthcare business offering a range of hardware, software, and other medical services
Company: GE Healthcare
I worked there from 5/2020 until 3/2023
An IT consulting firm that assists business customers with the deployment and maintenance of IT services and infrastructure
Company: Trianz
I worked there from 7/2019 until now
Healthcare technology company that offers pharmacy automation and medication management services to clinical partners
Company: Omnicell (on behalf of internal employee)
I worked there from 9/2023 until now