nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.
15 years’ experience as a technical writer in development environments. Skilled in producing user guides, online help, video tutorials, developer help, and API reference guides for content management, telecommunications and medical systems. Prior experience as a computer programmer and English/ESL teacher. Skilled at learning applications quickly, simplifying complex topics, and communicating with developers and other team members.
Shows users of a client portal how to create a user, place a lab test order, and view lab test results.
https://jenperkinsportfolio.files.wordpress.com/2020/01/portal-section-of-user-guide.pdf
Online Tutorial for new users of web management software that helps users create their first website. Note: Only links in the left navigation pane are functional.
https://sites.google.com/site/docsamplesjen/gettingstarted
I wrote this article for Demand Studios, a web content company. One of the websites that it appeared on was OpposingViews.com.
I wrote this article for Demand Studios, a web content company. One of the websites that it appeared on was OpposingViews.com.
A short training video that teaches a user of a Laboratory Information Management System (LIMS) how to how to create a new lab test order from a physician portal.
A short video that teaches a user of a Laboratory Information Management System (LIMS) how to add a client to their system.
A 44-page guide on creating an interface between a content management system and third party software. The interface enables users to create content in either system and view and edit it in both.
https://jenperkinsportfolio.files.wordpress.com/2020/01/implementing-webdav-complete.pdf
An 18-page guide on generating content stored in the system in PDF format.
https://jenperkinsportfolio.files.wordpress.com/2020/01/assembling-a-pdf-complete.pdf
Explains API’s internal structure and how it sends messages.
https://jenperkinsportfolio.files.wordpress.com/2013/05/basic-structure-of-the-api.pdf
API reference page for method that adds external contacts to the system. Includes description of method, syntax, parameters, example code, and other details.
https://jenperkinsportfolio.files.wordpress.com/2013/05/addcontacts.pdf
An 11-minute video that demonstrates a Laboratory Information Management System (LIMS) process for accessioning tests, and reviewing and approving test results.
Instructs users in reading and generating quality control charts and reports.
Shows users of a Lab Information Management System the steps for accessioning a new order.
https://jenperkinsportfolio.files.wordpress.com/2019/12/getting-started-with-accessioning.ppsx"
Text of the “About Us” page for the company’s new website
https://jenperkinsportfolio.files.wordpress.com/2019/12/faroaboutussample.pdf
Email template for administrators of senior care facilities explaining a new subscription email feature to employees.
https://wordpress.com/block-editor/page/jenperkinsportfolio.wordpress.com/90
Procedure for lab personnel to follow when reviewing and completing results of microbiology lab tests.
https://jenperkinsportfolio.files.wordpress.com/2019/11/microbiology-sample.pdf
Blog post from a parenting blog I was publishing.
https://jenperkinsportfolio.files.wordpress.com/2020/01/whatshappeninginvegas-2.pdf
BGASoft produces the LIMSABC laboratory management system. ▪ As sole technical writer, created and updated all technical documentation for the modules of a laboratory information management system including accessioning, medical testing, billing and claims, and others. ▪ Created online help, general and custom end-user guides, video tutorials, blog pages, slideshows, and release notes, as well as other types of documentation. ▪ Designed
Company: BGASoft
I worked there from 12/2013 until 11/2019
Clients and projects included: ▪ ABHOW (Assisted living management) – Wrote email feature user guide. ▪ CRMText (SMS software) – Developed conceptual API documentation. ▪ IfByPhone (Call automation software) – Created API system documentation. ▪ Elance (Job website) – Wrote API method reference. ▪ Faro (Business intelligence software) – Developed website content and video script. ▪ Charity Navigator – Wrote API method reference. ▪ Vision6 (Email Marketing Softwa
Company: Multiple Clients
I worked there from 6/2012 until 12/2013
Percussion Software produced the Percussion Content Management System and Percussion CM1. ▪ Planned and created Web documentation for a lightweight content management system. Documented how to implement blogs, tags, and comment moderation. ▪ Worked closely with developers in an Agile environment. ▪ Created developer, administrator and end-user documentation for enterprise content management system. Documented Java code, XML formatting, MS SQL dat
Company: Percussion Software
I worked there from 9/2001 until 12/2012