nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.
I'm a seasoned content specialist with over 20 years of experience, now focusing on quality assurance, software implementation, efficiency optimization, and cybersecurity content. I translate complex technical concepts into compelling narratives that speak directly to decision-makers while providing the educational foundation buyers need to make informed choices.
My background includes transforming a major cybersecurity and VPN website (resulting in 91% revenue growth), developing technical documentation for SaaS transitions, and creating comprehensive content across quality management systems, risk assessment, and digital transformation initiatives.
Whether you need technical documentation that showcases the ROI of quality initiatives, cybersecurity content that explains complex threats in accessible terms, or strategic content that supports your software implementation, I deliver expert content that achieves your business objectives.
I specialize in creating three essential types of content that drive technology adoption and quality initiatives:
My neurodivergent perspective (ADHD and autism) gives me a unique advantage in approaching technical subjects, allowing me to create content that bridges the gap between technical specifications and practical business implementation.
As more and more organizations transition to cloud-based quality management software (QMS), ensuring data security and compliance has never been more critical. Take a look at the importance of compliance in cloud QMS software, explore data security best practices, and provide an overview of relevant regulations and standards.
https://www.etq.com/blog/data-security-and-compliance-in-cloud-qms-software/
Prescriptive maintenance technology is transforming how companies increase asset availability. With more advance warning of equipment failures comes more opportunity to mitigate the negative impact of those events. Learn how prescriptive maintenance powered by AI and machine learning can: Predict equipment breakdowns weeks or even months in advance Automate data collection, cleansing and analysis Quickly scale across similar assets enterprise-wide Read how compan
Ransomware encrypts files, databases, or entire systems, and holds them hostage until the victim organization pays the ransom demanded. These attacks can cripple businesses, disrupt critical infrastructure, cause severe financial losses, and in some cases, can lead to loss of human life when a hospital or healthcare system is targeted. In recent years, ransomware has become increasingly targeted and advanced, exploiting vulnerabilities in an organization's security.
https://www.egress.com/blog/phishing/top-ransomware-attacks-statistics
While many use the terms quality control and assurance interchangeably, they represent distinct concepts. Quality control ensures products meet standards through inspection, while quality assurance focuses on preventing defects—together, they drive quality excellence. This article examines the key differences between quality control and assurance, their roles in quality management, and how technology can enhance your quality processes.
https://www.etq.com/blog/quality-control-vs-quality-assurance/
Eventually, a problem will surface with every manufacturing process — suboptimal material, equipment failure, even nonconforming parts. In some cases, the fix is a simple correction to solve the immediate problem. Other times, a more comprehensive response is required to ensure the problem won’t happen again. Corrective actions are designed to address systemic or recurring quality issues, and they are essential to good quality management. Yet many organizations struggle to simply find and fix p
https://www.etq.com/blog/5-steps-to-completing-a-successful-root-cause-analysis/
With regulatory requirements changing regularly, staying up to date and maintaining audit readiness is critical. Effective quality management protects an organization’s reputation and guarantees ongoing compliance.
https://www.etq.com/blog/the-key-to-simplified-audit-readiness/
An overview of the seven companies that own the top 40 VPNs
https://www.vpnmentor.com/blog/companies-secretly-own-dozens-vpns/
An overview of the latest independent Cure53 ExpressVPN audit.
https://www.vpnmentor.com/blog/can-expressvpn-be-trusted-and-is-it-legal/
A roundup of the best tested password managers.
https://www.vpnmentor.com/blog/10-best-secure-password-managers/
A deep dive into speed testing for ExpressVPN.
https://www.vpnmentor.com/blog/expressvpn-speed-test/
A how-to guide for installing a VPN on an Android device.
https://www.vpnmentor.com/blog/connect-vpn-android-protect-privacy/
Advice on whether you should keep your VPN on all the time.
https://www.vpnmentor.com/blog/should-keep-vpn-on-at-all-times/
An amusing look at the truth behind the myths surrounding playing video games.
A humorous but truthful look at what it's really like to work from home. This was written pre-pandemic but is still super-relevant today.
https://katywillis83.medium.com/the-inside-scoop-what-its-really-like-to-work-remotely-9baff3fad198
This is a deep research piece on the legality of euthanasia across the world in 2021 and the statistics around the incidences of euthanasia.
https://www.dnaweekly.com/blog/complete-guide-euthanasia-where-how-when-legal/
A review of the top DNA tests that can help inform a reader's weight loss program.
https://www.dnaweekly.com/blog/best-dna-kits-for-weight-loss/
A popular handicraft roundup that also includes a nicely detailed how-to guide.
https://realselfsufficiency.com/best-free-melt-pour-soap-recipes/
A review of the best rapid at-home STD tests available. Sensitively handling a tough topic and helping to reduce stigma and taboo and normalize regular sexual health screening.
https://www.dnaweekly.com/blog/7-best-at-home-rapid-std-test-kits/
An epic guide covering all the basics of organic gardening. This is a huge piece of valuable content, heavily interlinked to allow readers to dive deeper into the subtopics they're most interested in.
https://realselfsufficiency.com/category/in-the-garden/
A recipe and lots of useful background information around making bone broth for dogs and cats, promoting healthful, natural pet nutrition.
https://realselfsufficiency.com/how-to-make-bone-broth-for-dogs-and-why-youd-want-to/
Comparing the best online marketing services side by side. Read in-depth reviews and learn how the best online marketing companies stack up.
https://www.business.com/categories/internet-marketing-services/
Comprehensive buying guide for two-way radios, explaining features, what to look for, and top picks.
https://www.digitalnerds.com/the-ultimate-two-way-radio-buying-guide/
A feature on electromagnetic hypersensitivity, with interviews from real sufferers, and a look at the science behind it.
https://www.theplaidzebra.com/laptop-killing-electromagnetic-poisoning-digital-age/
A general maintenance tips and guidance article giving readers real, practical, actionable advice.
https://www.angi.com/articles/12-air-conditioning-tips-summer.htm
An overview of repair coss for swimming pools, complete with cost breakdowns.
https://www.angi.com/articles/how-much-does-it-cost-repair-swimming-pool.htm
Here's what you should look for in a modern, technologically advanced point-of-sale system for your business.
https://www.business.com/articles/retail-pos-buying-guide/
I write and edit for Angi and its sister site, HomeAdvisor, specializing in cost guides and decision guides, helping consumers make informed contractor and purchase decisions related to home renovation.
Company: Angi and HomeAdvisor
I worked there from 2/2019 until now
Content By Design is my freelance content services business. I founded it in 2002 and have since helped countless businesses, from bloggers to some of the world's biggest brands, to reach their audience and deliver stellar content. Through my company, I offer freelance writing, editing, and content management services. Clients I've helped include: Business.com | Gardens Alive | Paysa | Tom's Guide | Garden Guides | Surthrival | Reviews.com
Company: Content By Design, Ltd
I worked there from 4/2002 until now
Founded in 2015, realselfsufficiency.com is a website dedicated to organic homesteading, green living, and DIY. I'm the writer, editor, and content manager, and this site is my digital baby.
Company: Real Self-Sufficiency
I worked there from 10/2015 until now
I ran content operations for three of this company's largest sites - vpnMentor.com, SafetyDetectives.com, and DNAweekly.com. Under my content leadership, vpnMentor's revenue grew by 91% in one year. After troubleshooting and turning around this site, putting in proper content practices, documentation, workflow and so on, I was sent to do the same on another of their sites - SafetyDetectives. And eventually, we replicated these successes on DNAWeekly, too.
Company: Webselenese
I worked there from 8/2019 until 5/2021
In my role at this content agency, I ran content operations for clients such as Amazon, Staples, JimmyJazz, Purch, Berlin Packaging, GNC, NewEgg, Slice, Jockey, American Eagle, Sears, and Quill, among others. I was responsible for the entire content process, from brief creation and goal-setting to running the teams, editing, auditing, and delivering.
Company: eZdia
I worked there from 1/2014 until 8/2019
My role as managing editor began when the company was in its earliest startup phase in 2014. The role was multi-faceted and involved communication at all levels, from liaising with freelance writers to negotiating with and pitching to industry-leading websites and publications, as well as extensive content creation, content strategy, and planning. The role also encompassed a significant amount of digital marketing.
Company: Dingit
I worked there from 9/2014 until 10/2016
I worked as a freelance writer, editor, quality auditor, and project manager for eBay, across the US, UK, and AU teams. My role involved creating a variety of content, from in-depth buying guides to product descriptions. Additionally, I was charged with creating knowledgeable how-to's and advice guides, specifically for home repair, product choices, DIY, renovation, and upcycling.
Company: eBay
I worked there from 3/2011 until 10/2016
I created multiple regular weekly features for this unconventional lifestyle magazine, ranging from alternative and green living to cutting-edge technology and innovative business pieces.
Company: Plaid Zebra
I worked there from 8/2014 until 3/2016