nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.

Idea from Joe Michalowski

Joe Michalowski

Title

Top KPIs that Every IT Manager Needs to Know to Track Cloud Service Performance

Summary

You’ve signed an SLA and you should get what you’re paying for. Don’t leave it up to the service provider to decide if your SLA is met. Track these top KPIs and get the full picture of SLA delivery.

Author

Joe Michalowski

Links

  • http://www.thinkhdi.com/~/media/HDIConf/Files/Handouts/Session605.pdf