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Idea from Joe Michalowski

Joe Michalowski


Top KPIs that Every IT Manager Needs to Know to Track Cloud Service Performance


You’ve signed an SLA and you should get what you’re paying for. Don’t leave it up to the service provider to decide if your SLA is met. Track these top KPIs and get the full picture of SLA delivery.


Joe Michalowski


  • http://www.thinkhdi.com/~/media/HDIConf/Files/Handouts/Session605.pdf