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Idea from S. Justin Stoltzfus

S. Justin Stoltzfus

Title

Reaching Into the Cookie Jar - The Tricky Business of Remote Access

Summary

The idea here would be around the Remote Access resources that Atera offers - there's a fine line with remote access. You want to be able to effectively go in and make updates, fix problems, etc. but without disrupting client operations or triggering suspicion if clients don't understand the remote access system. This could cover value propositions like Atera's remote access from any alert, ticket or device view, integrated remote support, connecting through firewalls, etc.

Author

S. Justin Stoltzfus

Keywords

  • Remote Access
  • RMM software
  • network monitoring
  • client