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Idea from Andrew Sanders

Andrew Sanders

Title

Combine ERP and CRM for Low-Cost Customer Satisfaction

Summary

Whether you sell to businesses or consumers, having a window into the minds of your clients is vital to continued engagement. Research shows that companies which integrate ERP with CRM have a 97% customer satisfaction rate. This piece will show the reasons why companies that integrate these tools are market leaders—and how Bedrock Data can help enterprises achieve this integration.

Author

Andrew Sanders

Links

  • http://v1.aberdeen.com/launch/report/research_report/13148-RR-ERP-CRM-ecommerce.asp