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Idea from Jason Little


How to Provide a Memorable Customer Experience with Your Content Strategy


Your content strategy needs to stand out from the crowd if you want it to be effective. Being louder or more informative than the competition helps, but it's far more important to hone in on the customer experience, making it as memorable as possible.


Jason Little


  • customer experience
  • content strategy
  • Links

  • http://www.briansolis.com/2015/09/customer-experience-catalyst-digital-transformation/
  • http://www.briansolis.com/2015/02/deliver-great-customer-experience-stop-focusing-customer/
  • https://www.portent.com/blog/content-strategy/user-experience-content.htm