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Idea from Joe Michalowski

Joe Michalowski

Title

The Rise of Messaging in Unified Communications

Summary

It wasn't too long ago that AOL Instant Messenger was a universal phenomenon. However, text messaging and social media pushed traditional messaging by the wayside for a while. Now, messaging capabilities are a critical aspect of any unified communications solution. In this post, we'll talk about the rise of messaging and how it's becoming an essential way for businesses to communicate with customers.

Author

Joe Michalowski

Links

  • http://www.ucstrategies.com/unified-communications-strategies-views/getting-the-message-about-messaging-new-research-from-twilio.aspx