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Idea from Joe Michalowski

Joe Michalowski

Title

Think You Need a Chatbot? Try Walking Before You Run

Summary

Chatbots have been receiving a lot of media coverage as companies consider how artificial intelligence can help them improve customer engagement. However, so many companies that are looking at these chatbots haven't even embraced the value of messaging apps for their business. In this post, we'll talk about why companies need to implement a messaging strategy before diving straight into chatbots.

Author

Joe Michalowski

Links

  • http://exclusive.multibriefs.com/content/the-next-big-social-platform-your-business-needs-to-embrace/marketing