nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.

Idea from Stacy Fox


Business Manufacturers: Improve the Customer Experience to Win the Sale


Manufacturers who focus on the customer experience have higher sale rates. This how-to blog post will look at the steps business manufacturers can take to improve ther customers' experiences. It specifically looks at how the b2b world has moved from a sales rep centered experience to one that relies on the web. It also looks at what happens after the initial sale to improve further purchasing outcomes.


Stacy Fox

Industry Category

Find writers and ideas in Industrial


  • b2b customer experience
  • Links

  • http://cerasis.com/2017/06/30/customer-experience/
  • http://www.digitalistmag.com/customer-experience/2017/10/12/b2b-manufacturing-fueled-by-omnichannel-05414663
  • https://enterprise.microsoft.com/en-us/articles/industries/discrete-manufacturing/improving-customer-experience-b2b-manufacturing/