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Idea from Siobhan O'Shea

Title

Emobank - Is Facial emotional recognition and detection the future of finance?

Summary

We've accepted the use of facial recognition to unlock smart phones, spot criminals, and authenticate banking transactions. Now are financial institutions banking on our emotions? Banks are using test analysis software, voice analysis software, and image analysis software to improve customer loyalty. If emotional connections can drive increases in customer lifetime value of as much as 800% for financial services firms,we can expect to see major investment and interest in this type of AI.

Author

Siobhan O'Shea

Industry Category

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