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Idea from Paul Dughi


Unified Communications in a HIPAA World


Dealing with patients, often in times of crisis or stress, means having highly sophisticated communication skills for the healthcare professional. Demonstrating compassion, clarity, and patience can go a long way in helping patients seeking medical advice. While anyone that has contact with patients typically undergoes training in dealing with patients directly, little attention gets focused on the communications systems used and the rules that must be followed.


Paul Dughi

Industry Category

Find writers and ideas in Technology


  • communication
  • privacy
  • security
  • Links

  • https://cds.johnshopkins.edu/ISVC/hipaa/Polycom_UC_Security_for_HIPAA_Environments.pdf
  • https://www.edgewaternetworks.com/blog/hipaa-compliance-and-unified-communications
  • https://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/Compliance/HIPAA/default/ch5_HIP.html