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Artificial Intelligence and the Impact on retail SMBs
AI, sometimes called machine intelligence, is proving to be one of the most disruptive of all technologies. It’s already being applied by businesses across the globe in a variety of ways, from automating a portion of customer communications to determining product/market fit. A survey of CEOs from SMBs found that AI is quickly becoming an important part of business processes. 29.5% of leaders said that of new technologies, AI will have the greatest impact on their business in the next year.
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