nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.

Idea from Samantha McNesby


# Signs your Call Center is Missing the Mark


For brands that have embraced the call center model, but may want to make a switch to a better provider. A list of red flags and potential issues that should lead a sales manager or other decision maker to shop around.


Samantha McNesby

Industry Category

Find writers and ideas in Technology


  • call center
  • roi
  • call center mistakes
  • choosing a call center
  • customer experience
  • customer service
  • outsourcing
  • customer satisfaction