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Idea from Deb Schmidt

Title

Hotelier Challenges in the Final Stage of the Guest Life Cycle

Summary

Regardless of property type, customer base or generated revenue, there is one consistent element that unifies all hotels: the guest life cycle. The relationship with customers is critical to the future of any property and must be nurtured throughout every step from pre-arrival through departure and beyond. This blog will address the challenges hoteliers face in the final stage of the guest life cycle.

Author

Deb Schmidt

Industry Category

Find writers and ideas in Health & Wellness