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Idea from ling wong

Title

How Unified Communication Platform Improves Sales & Marketing ROI

Summary

A UC platform allows companies to consolidate all team and customer communications in one single interface to streamline workflows, increase productivity, and improve customer experience -- which can all contribute to better ROI for your sales and marketing budget. This article will discuss how the use of UC platform can increase sales while reducing cost -- e.g., on-demand capacity, reduced overhead on infrastructure, and omnichannel customer experience.

Author

ling wong

Industry Category

Find writers and ideas in Technology

Keywords

  • unified communication
  • remote working
  • work from home
  • business communication
  • Links

  • https://www.westuc.com/en-us/blog/cloud-contact-center/improve-customer-experience-integrating-your-contact-center-and-uc
  • https://www.convergeone.com/blog/customer-experience-cloud-collaboration
  • https://www.mycustomer.com/community/blogs/larryalton/how-to-improve-customer-experience-with-uc