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Reverting wrong mass updates in Salesforce
Salesforce provides a few options to recover deleted data. It offers no technical opportunity to undo changes. A sales manager wanted to do several different mass updates on 1000+ accounts. A type of change depended on a particular characteristic of each account. He mistakenly applied the same change to all records. The admin cannot revert the changes, since they are not in the recycle bin. It is only possible to restore data from a backup. Conclusion: the company needs a backup solution.