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Why every employee should understand how the company makes money -- and other important truths
My first job out of college was writing for an automotive aftermarket company. I wrote about everything from how to change batteries to how to enroll in the health insurance plan, but it wasn't until a decade later, when I was transferred to the merchandising department, that I actually understood the business, and it changed everything. It answered all of the "whys" I had wondered about over the years. That's why I think the basics of the business should be part of all onboarding processes.