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5 Ways to Improve Customer Service Interaction During Covid 19
The intensity with which the COVID-19 pandemic unfolded has led many companies to focus on employees and operations, thus forgetting one of the most important aspects of the business – the customers. As a company, how do we acknowledge the crisis without neglecting customers’ current needs? The new normal calls for every interaction to add value to customers and to the company. This blog post would aim to discuss top 5 ways to build healthy interactions with customers during and after COVID-19.