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How COVID-19 has prompted mid-market businesses to adopt UCaaS
According to a white paper published by Frost & Sullivan, how well businesses adopt the UCaaS technology could mean the difference between surviving and massive success after this pandemic. Since it struck, a notable shift from technologies like AI, IoT, Blockchain and XaaS has been recorded, with the focus now being on UCaaS—to support remote operations. So in this piece, I will focus on how your brand stands out in the provision of UCaaS services especially during this period.