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Idea from Andrew Evans

Andrew Evans

Title

Understanding Your Customers with AI

Summary

This 3000-word article examines the use of Watson and Cloud Pak to analyze customers. AI is increasingly present in marketing and can create immense value by personalizing experiences. In an age when every customer desires an experience, IBM offers one on one chat, improves content delivery, and spots and predicts business trends. I will focus on how IBM and the cloud can create customer value without generating significant costs. Any future products will be discussed. Get in touch ASAP!

Author

Andrew Evans