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Idea from Camillia Shanks

Camillia Shanks

Title

Will AI go ahead and take over customer experience?

Summary

Artificial intelligence is quickly transforming the way businesses operate and people interact with the world around them. It’s also fundamentally changing how companies approach customer support. Instead of replacing humans, AI is expected to augment existing jobs and improve productivity—enabling people to do their jobs more efficiently. I will provide more insight on how artificial intelligence may impact customer experience in this blog post.

Author

Camillia Shanks