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# Trends To Help You Select the Best UCaaS Provider in 2021
[ Response to pitch request ] At 13.7% CAGR, the UCaaS market will cross $6301 million by 2025. As more businesses are switching to UCaaS for their communication and collaboration needs, the technology is also evolving at a breakneck pace. What do you need to know when selecting a provider in 2021 ane beyond? This article will review some key trends that are driving the industry and features you should look for (e.g., AI, collaboration, security) when selecting a provider.