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Idea from Sarah Robinson


How to Give Your Clients the Best Digital Self Service Experience


Customers want answers now, not tomorrow. They expect you attend to them at their every need, without delay. And the longer it takes to respond, the more likely it is that the customer will leave, according to research by Ipsos Mori. Self-service allows you to provide online support to your customers without requiring any interaction with a representative from your company. Read on to learn how to give your clients the best digital self service experience.


Sarah Robinson