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It's time to devote some resources to last-mile supply chain transparency
Many articles have been written about the struggles retailers are facing due to the coronavirus pandemic. One area that has received little attention -- but has a direct impact on customers -- is the lack of supply chain transparency. And it's not just empty shelves where the toilet paper and paper towels are supposed to be. Retailers often can't tell customers who want to buy big-ticket items like appliances when they'll get a shipment. Supply chain transparency would help everyone.
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