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Idea from Vishal Muktewar


Articles to thrive in customer experiences in 2021


Building digital experiences have become a necessity as the world has been forced to adopt digital media in the wake of COVID-19. Even after the pandemic is receding its implications is forcing brands across industries to delight their users by delivering exceptional customer experiences to keep them loyal. I will deliver article around customer experiences and what aspects in 2021 that C-suite executives need to focus on to deliver them.


Vishal Muktewar


  • customer experience
  • customer experience in 2021
  • Links

  • https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwig6diG7__tAhUrzzgGHdSfB9MQFjAAegQIAxAC&url=https%3A%2F%2Fcustomerthink.com%2F2021-customer-experience-trends-and-tactics%2F&usg=AOvVaw2E7qqZPkMhAwLasP4jdLDn]
  • https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwig6diG7__tAhUrzzgGHdSfB9MQFjACegQIAhAC&url=https%3A%2F%2Fwww.kustomer.com%2Fblog%2F5-customer-experience-predictions-for-2021%2F&usg=AOvVaw2gV_Nv8fZxL2P71xJ-yv3m