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Idea from Karen Coleman

Karen Coleman

Title

Tackling Customer Dissatisfaction by Merging Chatbots and Big Data Analytics

Summary

Chatbots and big data are technologies that will not only optimize your business operations, but can be useful tools in presenting the face of your business to your customers. You can use the two technologies in conjunction with one another to improve the relationship with your customers. This post will focus on the relationship between chatbots and big data analytics and the ways you can yield real value by combining the two technologies.

Author

Karen Coleman

Keywords

  • Chatbot
  • Big Data Analytics
  • Brand Communication
  • Marketing
  • Computer Software