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Idea from ___ ___

Title

IT Managed Services: An 8-Point checklist to Enhance Outsourced Managed Services Contracts

Summary

The vastly different performances that providers deliver can vary significantly. That’s why it is vital to utilize a performance metrics tool before selecting the right IT Managed Services provider. IT leaders need to benchmark their current service providers' performances against their competitors to identify and target cost and service improvements.

Author

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Keywords

  • IT Managed services
  • checklist
  • metrics