nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.

Idea from Penny Polokoff

Title

The Best Practices for Creating User Documentation for Non-Physical Products

Summary

Chances are if your products are more complex than a roll of paper towels, you create some kind of user documentation to help people learn how to use them. A well-crafted, user-friendly product manual or user guide can mean the difference between a fantastic customer experience and a terrible one. In this blog post, we'll discuss the best practices for creating user documentation for non-physical products such as software.

Author

Penny Polokoff