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Idea from Scott Steinberg

Title

Customer Experience: The Future of CX

Summary

Customer experience (CX) is the latest watchword in business: Designing more accessible, enjoyable, and memorable solutions is key to attracting and engaging clients today, as well as inspiring customer loyalty and word of mouth buzz. We explain how to make it a priority in your organization - and how to design products, services, and solutions that connect.

Author

Scott Steinberg

Industry Category

Find writers and ideas in Business