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Idea from Scott Steinberg


Customer Experience: The Future of CX


Customer experience (CX) is the latest watchword in business: Designing more accessible, enjoyable, and memorable solutions is key to attracting and engaging clients today, as well as inspiring customer loyalty and word of mouth buzz. We explain how to make it a priority in your organization - and how to design products, services, and solutions that connect.


Scott Steinberg

Industry Category

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