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How Customer Shopping Habits are Changing - And How to Adapt
A whopping 75% of customers have changed their shopping habits in light of COVID-19 and 40% are making fewer purchases. Likewise, big purchases are being delayed, put off, or eliminated, putting the squeeze on business of every size - especially small business owners. Executive leaders need to adjust their operating and business strategies to be more creative, agile, and adaptable in turn.
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