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Idea from Penny Polokoff


5 Tips to Manage and Retain Customers for Your Waste Management Business


You’ve set up your valet trash business and worked tirelessly to chase down leads, secure custom and build your client base. But the dedicated effort doesn’t end there, in fact it’s only just begun. Now comes a focus on client management to establish strong customer relationships and retain that hard-won custom. An increase in customer retention of just 5% can increase profits by 25-95%. Here we share 5 top strategies for managing and retaining customers for your waste management business.


Penny Polokoff