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Idea from John Heinz


Demand Generation Content Marketing: Trending Topics - QMS in 2021


A lot has changed since March 2020. That’s when the last Quality State of the Profession survey was conducted. The survey was fielded March 9-10, 2020. The next day, WHO declared COVID-19 a pandemic, and it was declared a national emergency in the U.S. a few days after that. This year’s survey reflects the changes wrought by the pandemic as well as ongoing issues in the quality field.


John Heinz


  • industry analysis
  • quality assurance
  • quality management
  • quality management systems
  • market analysis
  • Links

  • https://www.qualitymag.com/articles/96601-the-quality-profession-since-the-pandemic