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Idea from Tonya Fister

Title

Ways To Better Communicate With Your Customers

Summary

Even large companies can have communication issues when it comes to their customers. Subheadings would include: building a relationship, patience, making yourself accessible, providing accurate information, positive language, clear and concise language, being proactive - people prefer live chat, follow up, communication with in the team, not taking shortcuts, being active on social media, collect feedback, and quickly resolve disputes.

Author

Tonya Fister

Industry Category

Find writers and ideas in Business

Links

  • https://business.gov.au/people/customers/communicate-with-customers
  • https://customerthink.com/10-tips-for-effective-communication-with-customers/
  • https://helpcrunch.com/blog/how-to-improve-customer-communication-strategy/
  • https://www.vocalcom.com/blog/7-rules-for-effective-customer-service-communication/
  • https://www.businessnewsdaily.com/10330-connect-with-customers.html