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Idea from Asad Hameed Khan

Title

Employing the agile framework in incident management

Summary

Agile product management has become a cornerstone for software delivery teams globally. After dev teams have realized the benefits of agile, the mindset is also seeping its way into operations teams and their work processes. Companies are looking at ways to integrate agile principles to their ops teams to reap the same benefits they have with dev. This piece will talk about benefits that agile mindset can bring to incident management. The topic is a great fit for IPM's audience running ops.

Author

Asad Hameed Khan

Keywords

  • agile
  • product management
  • incident management
  • devops
  • IT service management
  • Operations