nDash Writer Profile for Daniel H. Bendell

IT Management and Compliance Professional, ITIL

Over fifteen years of experience in the design, implementation, and hands-on management of mission-critical enterprise systems using the latest available technologies and industry best practices combined with a successful track record in coordinating both technical and human resources. ITIL v.3 Foundations Certified, December, 2015. Recent engagements have demonstrated my abilities to manage IT departments under "crisis" conditions. Successfully transitioned under-performing departments into highly efficient and productive operations. Specializing in complex integration by finding common ground to tie together diverse components into an effective and efficient system. Developed expertise working for some of the industry’s most respected consultancies including Computer Science Corporation specializing in large scale document processing systems and Superior Consultant Company concentrating in healthcare information systems. Extensive experience in the selection, installation, integration and maintenance of various Network Operating Systems and Server Hardware, Local and Wide Area Network equipment, Personal and Enterprise Applications and Utilities, Internet Access and Security Issues. Over 10 years of experience working in the Healthcare Industry. Experienced working with small startup firms as well as larger, established organizations implementing various high end ERP solutions (Consona Intuitive and Epicor 9) and applications specific to the needs of regulated environments (HIPAA and FDA) Proficient in overall project and engagement management and especially systems documentation and document management. Core technical skills in all facets of network communications including large scale network design and maintenance with a focus on security and remote access (Firewalls, Intrusion Protection, Secure Remote and Peer-to-peer Access) Specialties: Specific manufacturers technology: - Cisco routers, switches and voice applications - Brocade Networks MLX and FCX series switches - Sonicwall Pro and NSA series UTM appliances - Microsoft Windows Server and workstation operating systems and enterprise and user applications including Exchange Server, SQL server and end user applications. - Speciaized applications for FDA and HIPAA regulated environments including 21 CFR Part 11 and CAPA