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nDash Writer Profile for Daniel H. Bendell


IT Management and Compliance Professional, ITIL

About Me

Over fifteen years of experience in the design, implementation, and hands-on management of mission-critical enterprise systems using the latest available technologies and industry best practices combined with a successful track record in coordinating both technical and human resources. ITIL v.3 Foundations Certified, December, 2015. Recent engagements have demonstrated my abilities to manage IT departments under "crisis" conditions. Successfully transitioned under-performing departments into highly efficient and productive operations. Specializing in complex integration by finding common ground to tie together diverse components into an effective and efficient system. Developed expertise working for some of the industry’s most respected consultancies including Computer Science Corporation specializing in large scale document processing systems and Superior Consultant Company concentrating in healthcare information systems. Extensive experience in the selection, installation, integration and maintenance of various Network Operating Systems and Server Hardware, Local and Wide Area Network equipment, Personal and Enterprise Applications and Utilities, Internet Access and Security Issues. Over 10 years of experience working in the Healthcare Industry. Experienced working with small startup firms as well as larger, established organizations implementing various high end ERP solutions (Consona Intuitive and Epicor 9) and applications specific to the needs of regulated environments (HIPAA and FDA) Proficient in overall project and engagement management and especially systems documentation and document management. Core technical skills in all facets of network communications including large scale network design and maintenance with a focus on security and remote access (Firewalls, Intrusion Protection, Secure Remote and Peer-to-peer Access) Specialties: Specific manufacturers technology: - Cisco routers, switches and voice applications - Brocade Networks MLX and FCX series switches - Sonicwall Pro and NSA series UTM appliances - Microsoft Windows Server and workstation operating systems and enterprise and user applications including Exchange Server, SQL server and end user applications. - Speciaized applications for FDA and HIPAA regulated environments including 21 CFR Part 11 and CAPA

Industries I Write About

Science & Medicine

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My Writing Samples

Are your validated systems at risk if the Network Infrastructure they run on is not properly qualified?

This article is aimed at personnel responsible for QA and compliance in BioPhamrma GxP environments. It uses real-world examples of how neglecting to address deficiencies in a firm's IT network infrastructure can impact the overall risk associated with the validity of the validated systems.



President / Owner

ATM is a full services technology management firm specializing in delivering strategic and tactical services for small and medium businesses. Typical engagements include the specification and selection of server hardware and operating system, installation and configuration of all network components, establishing Internet connectivity including carrier selection, DNS zone file creation, firewall security and remote connectivity. I also assist my clients with the selection and integration of TDM and VoIP phone systems, Blackberry and iPhone connectivity, and specialized applications such as ERP and source code control software. As president and owner I am responsible for all aspects of client relations management including finding and retaining new clients, negotiating fees, dispute resolution and ensuring the highest degree of client satisfaction. My success in this area is reflected by the many positive references I have received.

Company: Assurance Technology Management, Inc.

I worked there from 8/2001 until now

Content I Write