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nDash Writer Profile for Robert Yeckley

Robert Yeckley

Headline

Experienced Information Technology professional

About Me

My experience is in the computer field. I have a very diverse range of skills that I either learned in college or did in the field, and my side job is repairing computer problems. I have worked with Adobe PhotoShop (one of my favorites), Microsoft Windows (95 to current) and Office (2000 to current), UNIX/Linux (*nix), just to name a few.

My passion, however, is in the multimedia area. I have always had a desire to do audio and/or video production, and have been learning how to work the equipment on my free time for many years. I have recently delved into YouTube video production, and have some music up on SoundCloud. I'm knowledgeable on the ins and outs of Pro Tools, Cubase, and many open source tools.

As for my prices, all I ask is the value of a meal or two at a restaurant. Perhaps I'll change my prices if I get a lot more demand, but for now I want to build some experience in writing.

Industries I Write About

Technology

Find writers and ideas in this industry

My Writing Samples

Politics and the Workplace

Short article about how to maintain peace among coworkers, despite differences in politics.

https://www.linkedin.com/pulse/politics-workplace-robert-yeckley/

Experience

Freelance Computer Repairman

• Provided on-site computer repair services to private customers • Diagnosed hardware and software issues • Modified (add/remove/update) software as necessary • Assisted customers in choosing appropriate hardware/software • Consulted with customers on technological needs • Disassembled systems on-site to diagnose major issues and apply necessary repairs Data Entry

Company: Freelance

I worked there from 10/2010 until now

IT / Help Desk

• Managed and delegated phone and online tickets for clients • Ensure that all user service requests are logged, processed and monitored according to company policies and procedures. • Handling service providers accounts including billings and service requests. • Assisted in hardware, software and networking issues • Efficiently trained and supervised IT interns • Created vehicle and training database • Created automated reports for company • Technical and user documentation

Company: Compass Inc

I worked there from 7/2016 until now

Data Entry

• Medicaid/Medicare Eligibility Verification • Front Desk Client Assistance • Scheduled appointments for clients • Maintained spreadsheet roster of clients • HIPAA-protected position

Company: Outpatient Addiction Services

I worked there from 11/2008 until 11/2010

Engineering Aide

Assisted employers by creating requested documents and spreadsheets Created software representation for the company

Company: Naval Surface Warfare Center

I worked there from 6/2000 until 8/2000

Content I Write