Del Singh - Customer Success Manager

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nDash Writer Profile for Del Singh

Headline

About Me

I learned service, hustle, and grit from my mother. I learned authenticity, gratitude, and discipline from my father. I've incorporated these attributes into my life since my first job in high school. It's these principles that have allowed me to succeed in my roles—whether I was bussing tables, creating financial plans, blogging, or bringing in new business. My experience has been in delivering exceptional value to people. Stephen Covey says to go for win-win situations, and that's what allows me to build relationships, and impact the bottom-line. As long as I unconditionally deliver value to people, the rest will be taken care of. No matter the duties of my position, I strive for being the best at what I do. Becoming a master of my trade has always been an inner drive. And I wish to leave a company better than what I found it. "If I always did what I was qualified to do then I'd be pushing a broom somewhere."

Industries I Write About

Health & Wellness

Technology

Finance

Business

My Writing Samples

Motivation is a Convenience, Not a Requirement

Motivation a nice-to-have. You might blame [lack of] motivation for not accomplishing a task, but the tools are there, the support is there. You either don’t want it bad enough or you’re lazy.

Multitasking: The Productivity Killer

Every time you decide to multitask, you are hindering your brain and your own productivity. You are unable to give 100% focus to one task, thus reducing your ability to create 100% great work.

Dauntless Software Traces Legal Marijuana with NFC

Dauntless has developed an end-to-end solution that allows their traceability service to be implemented in almost any industry and is not restricted to agriculture and marijuana. Durable, low cost tags, wide availability of NFC-enabled smartphones and ease of software development has allowed asset tracking to become a major vertical in the world of NFC.

Experience

Customer Success Manager

Bizible's mission is to make every marketing dollar profitable for our customers. Our product works and our customers love us. Our Salesforce App has 155 5-star reviews. No big deal. Bizible is pioneering the marketing attribution space by offering an easy to use software-as-a-service product to help online marketers answer the simple question “what’s working?” in terms of real ROI, revenue, and closed sales.

Founder and Primary Contributor

A men's lifestyle blog with over 2,000 unique monthly visitors. Content ranges from self-improvement, health, style, travel, and more. ● Curate all blog posts and maintain bi-weekly posting schedule to 250+ subscribers. ● Manage all operations of CMS (Wordpress). ● Use SEO best practices to ensure high search rankings for blog posts. ● Develop relationships with thought leaders and other bloggers to increase social outreach and social media shares.

Account Manager

GoToTags develops software and hardware solutions to service companies deploying Internet of Things projects. My goal was to work with customers to help bring these projects into life. Took ownership of entire sales process with customers—from initial inquiry to close. Conducted needs analysis and present solutions based on customer goals. Utilized SEO best practices to create blog posts and case studies. ● Developed strategic partnerships with customers to create a constant and passive revenue stream—including one of the largest security service and laundry service companies in the US. ● Own relationship with clients and drive adoption of solutions to ensure retention and satisfaction. ● Evangelized the technology by creating SEO-friendly content via blog posts and product content.

Relationship Manager

Identified business development opportunities by analyzing client profiles. Conducted comprehensive portfolio reviews with clients to review their financial plan and presented solutions based on findings. Educated clients on Fidelity’s products, services and technology. ● Created $5 million in new assets for the Seattle market in 2013. ● Increased appointment volume by 10% for Account Executives by engaging customers in Fidelity's guidance interactions. ● Generated $3 million in new assets in 2012. ● Conducted aggressive prospecting to position the company within the context of the client’s financial needs.