Zack Andresen - Driving Customer Success through Education, Insights and Consultation

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nDash Writer Profile for Zack Andresen

Headline

About Me

After graduating in 2011 from Arizona State University, I embarked on a career in corporate recruiting. Having worked in sales and leadership to support myself through college, I built a solid foundation for my career with Summit Executive Recruiting before joining LinkedIn in March of 2015. I am excited and proud to be part of a growing organization that puts its members first and is constantly striving for greatness. I work with some very inspiring people in a challenging yet rewarding environment where I am putting some important skills (public speaking, education, humor) to use on a daily basis. At home, I enjoy reading, writing, music, and am an avid Boston Celtics fan. I love stand-up comedy, and above all, love and cherish my family and friends.

Industries I Write About

Technology

Business

My Writing Samples

How Smart Startups are Redefining the User Onboarding Experience

A quality user onboarding process converts first-time visitors into long-time customers. Learn how smart startups are redefining the onboarding experience.

Experience

Customer Success Manager

I'm excited to be evolving within the Customer Success Organization here at LinkedIn. In my new role as a Customer Success Manager, I am partnering with some of the Search & Staffing industry's most progressive and influential organizations to deliver the maximum return on their investment with LinkedIn and create raving fans. Here's a little of what I do in my current role: • Build relationships with both key stakeholders and the recruiters on the front line who are using LinkedIn every day to support their recruiting efforts. • Create and enable Customer Success Plans that put an emphasis on effective onboarding along with ongoing strategic support, education and development to optimize the value my clients find in their investment with LinkedIn. • Partner with clients to analyze data and recruiting trends and help develop the best possible strategies for establishing a strong recruiting brand within the LinkedIn network. • Lead scaled education sessions both in coordination with marketing and through our Learning Center.