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I am passionate about writing technical content, am an English expert and an experienced IT professional. I can create, assimilate, and convey technical matters in a simple, concise and effective manner to a variety of audiences. I specialise in the ICT domain. My portfolio includes writing Technical User Guides, copy for corporate training programs/Apps on Play Store & Facebook, Web Content, Editing a Community newsletter and rewriting/editing/proofreading IT News Articles.
Punctuality, honesty and high-quality outcomes are my trademarks. I create additional value for my clients through web research that is relevant to the job, flexibility and a fully engaged work ethic.
If you want to benefit from my 5-Star reputation, please send me an invite and I would be more than happy to start a conversation.
(3) Technical writing/re-writing
(4) English language
(5) Business Analysis
(6) Web research
(7) Computer Networking
Find writers and ideas in this industry
This IT technical article was written for one of my long-term clients who was introducing BGP to its existing and prospective customers
I have a running contract with this client to spin IT news articles on a regular basis. This is the link to my client's website where the News articles are published
A short whitepaper on LIMS
My client provides information systems solutions to the healthcare industry in the US. They wanted me to write a recommendation paper that summarised the consultancy and recommendation they did for one of the healthcare providers who was investing in a new server infrastructure
Reduced financial loss & disruptions, preserved company reputation, increased customer satisfaction, efficiency & effectiveness of processes by driving problem resolution.
I worked there from 4/2016 until now
Performed varied roles, from Network Engineer in the Network Operations Center to Systems Management in the Infrastructure team to Service Management in the IT Service Management organisation
Company: Emirates Airlines
I worked there from 4/2002 until 4/2016