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nDash Writer Profile for Cliff Hobbs


15 x MVP SCCM | Technical Writer | Looking for Remote Work/willing to relocate

About Me

Cliff is a 15 times Microsoft MVP in SCCM + Intune. He is also a passionate and highly experienced ISTC approved technical author/writer (eligible to work in the USA) who enjoys helping clients overcome their technical documentation challenges on a variety of subjects and technologies.

He shares over 20 years of experience through his website https://faqshop.com and was a contributing author to "Mastering System Center Configuration Manager" ISBN 1119258456.

Available for permanent or contract opportunities, plus willing to relocate to Lisbon or Orlando.

See below for current and past clients.

Cliff has worked as a Consultant with SCCM since 1998, during which time he has worked with stakeholders at all levels in companies of various sizes across multiple industry sectors. He has gained extensive experience in designing, deploying, supporting, and documenting enterprise-wide implementations on behalf of many companies such as Microsoft, HP, EDS, Getronics, 1E, and Abbey National (now Santander).

He is comfortable talking to both technical and non-technical stakeholders to research and gather information from a variety of sources to use as the basis of his content.

In recognition of his community contributions, Microsoft has awarded Cliff their Most Valuable Professional (MVP) award for past 15 consecutive years.

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My Writing Samples


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Contract SCCM / ConfigMgr Technical Writer

Highly experienced and ISTC approved Technical Writer of over 30 years (eligible to work in the USA) with 20+ years experience of consulting, working with, and writing about Microsoft System Center Configuration Manager (SCCM) and other technologies, on the largest global implementations. As a Microsoft Most Valuable Professional (MVP) for the past 15 consecutive years, and a passionate writer, let me help you create, edit, review, and maintain your technical content, whatever the subject.

Company: Available to Help You

I worked there from 1/2016 until now

Contract Technical Writer

Ongoing ad-hoc engagement assisting Cloudhouse with technical documentation for their cutting-edge solutions. Collaborating with developers, support engineers, consultants and management at all levels in a variety of ways such as in person, Skype, slack, etc. Commissioned to write white papers and training materials. Also reviewing and updating the company’s online help system (based on HelpJuice). A mix of remote and office-based work.

Company: Cloudhouse

I worked there from 9/2018 until now

Contract Technical Writer

Ongoing ad-hoc engagement working 100% remotely across time zones, responsible for creating, editing, reviewing, and maintaining the documentation set for various Cireson products such as the Control Center for Configuration Manager. Collaborating with and interviewing developers, subject matter experts, support engineers and senior management to ensure the functionality and benefits of the product are effectively captured to maximise user engagement and understanding.

Company: Cireson

I worked there from 11/2016 until now

Contract Technical Writer

100% remote ad-hoc ongoing engagement undertaking various content writing projects on behalf of Adaptiva. Projects have included writing technical white papers, blogs, best practice guides, Top 10 guides, amongst others. Examples: Top 10 Best Practices on Windows 10 OSD with ConfigMgr: http://www2.adaptiva.com/l/139131/2016-04-27/8kqmy Top Five Security Best Practices for Windows 10 in the Enterprise: http://www2.adaptiva.com/l/139131/2016-09-01/mx69m

Company: Adaptiva

I worked there from 4/2016 until now

Owner/ Director

FAQShop specialises in providing training and consultancy on Microsoft System Center Configuration Manager (SCCM). We also offer technical writing services to help companies overcome their technical documentation challenges on any subject. Roles/ experience: • Consultant at Microsoft (see position for details). • Lead Technical Architect at Unisys (see position for details). • Dedicated Support Engineer at Microsoft (see position for details). • Microsoft SCCM/ SMS Architect at Unisys (see position for details). • Senior Technical Consultant on behalf of Microsoft Gold Partner Dimension Data (see position for details).

Company: FAQShop Limited

I worked there from 5/2010 until now


FAQShop.com provides hints, tips and the answers to Frequently Asked Questions (FAQs), relating to Microsoft System Center Configuration Manager (SCCM/ ConfigMgr), Intune, Systems Management Server (SMS), and related products.

Company: FAQShop.com

I worked there from 3/2003 until now

Microsoft Most Valuable Professional (MVP) EM/ ConfigMgr/ SMS

The first UK-based Microsoft Most Valuable Professional (MVP) for Microsoft's Configuration Manager (ConfigMgr)/ Systems Management Server (SMS) 2003 products. First awarded in 2004 and re-awarded every subsequent year to date. MVP Profile: https://mvp.microsoft.com/en-us/PublicProfile/9734?fullName=Cliff%20%20Hobbs

Company: Microsoft

I worked there from /2004 until now

Content I Write