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I am a teacher, instructional designer, and writer in Saint Paul, MN. I specialize in simplifying complex material and making it accessible to beginners by presenting it in an engaging, easy-to-understand way. I have extensive knowledge of health insurance (including Medicare and Medicaid).
Sample blog posts and newsletter articles I have written.
https://hillaryfrazey.journoportfolio.com/
A blog post I wrote that was published on Ikea Hackers. The post demonstrates my ability to write step-by-step instructions.
https://www.ikeahackers.net/2018/09/craft-cart-sewing-tool-station.html
Write instructional materials for Member Services training.
Company: UnitedHealthcare
I worked there from 7/2013 until now