nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.
Looking for a versatile writer with a background in business and psychology? I'd love to connect with you! I am a native English writer with extensive experience in the business (financial services/banking) and lifestyle genres.
I have been writing professionally for over 20 years, and have led multiple writing and content teams for large financial services organizations. I am also an active Project Management Professional (PMP) who has held certification for over 12 years.
My business specialty areas include finance, project management, Human Resources, recruiting, team leadership, software development, UX/UI design, marketing, technology, and e-commerce. I'm often told that I have a "rare talent" for turning complex concepts into easily digestible and understandable pieces.
Personally, I manage a successful self-designed blog documenting my adventures in parenting and my transition from the corporate world to self-employment. My articles have been published and promoted on the front page of The Huffington Post (for multiple countries), Scary Mommy, Motherly, Modern Mom, Red Tricycle, Mamapedia, and more.
I am also passionate about physical fitness and am an NCCA accredited Certified Personal Trainer. My favorite fitness activity is rock climbing, closely followed by Spinning and and HIIT circuit work.
Finally, I have a lifelong love of travel and have completed many pieces relating to destinations, mode of travel, and - of course - traveling with children.
I am comfortable writing about a variety of topics and look forward to discussing how I can help with your specific needs.
A how-to article for my personal blog.
http://leapoffaye.com/2015/11/04/how-to-start-a-blog-in-6-easy-steps/
Blog post describing why companies should consider improving their corporate wellness programs, and some simple ways to do it.
https://docs.google.com/document/d/1GeHW8mYXU2zVG6G1B7snTddSqpL2S-38AQ4YrVoxFu0/edit?usp=sharing
Light-hearted/humorous personal piece that was posted on the front page of The Huffington Post and promoted internationally.
https://www.huffpost.com/entry/things-i-swore-id-never-do-until-i-became-a-parent_n_10123140
Personal piece posted and promoted on Scary Mommy.
https://www.scarymommy.com/motherhood-changed-my-heart/
An instructional piece for my personal blog.
http://leapoffaye.com/2016/09/30/things-consider-reviewing-job-offer-besides-salary/
A product review for my personal blog.
http://leapoffaye.com/2015/11/15/user-testing-a-testers-review/
Develop and publish SEO rich blog and traditional articles for various publications on multiple topics including business, parenting, family, travel, and lifestyle. Ghostwrite and proofread business, sales, human resource, and leadership articles for corporate clients. Consult with companies on site UX/UI design to improve user experience. Partner with businesses to improve web copy. Consult on project management methodology, best practices, and paths to success.
Company: Faye Nagy Consulting
I worked there from 8/2015 until now
Asked to create and manage team of Managers and Project Managers responsible for project management, business process improvement, and policies and procedures development for bank’s Wholesale Treasury Management Client Services division. Partner with stakeholders and sponsors to oversee full project lifecycle.
Company: Wells Fargo Bank, N.A.
I worked there from /2012 until 8/2015
Managed team responsible for projects and system-related production issues for the bank’s Wholesale Treasury Management division. Acted as communications liaison between Client Services Leadership and various technical and project teams. Proposed, developed, and implemented tools, processes, and procedures to streamline the production issue notification and resolution processes.
Company: Wells Fargo Bank, N.A.
I worked there from /2010 until /2012
Managed projects and re-engineered processes relating to Human Resources position marketing, advertising, candidate sourcing, recruiting, hiring, etc. Managed vendor relationships, acted as liaison between Human Resources and Professional Development Programs, and modified processes as appropriate to best achieve business needs.
Company: Wells Fargo Bank, N.A.
I worked there from /2006 until /2007
Managed $10 million annual budget and over 100 associates responsible for all customer service and collection activities for organization’s Southwest Regional Territory. Responsible for hiring, training, scheduling, associate development, delinquency levels, loss targets, repossession frequency targets, and customer service index scores. Successfully reduced delinquency rates to below 1%, achieving the lowest national delinquency levels ever for region.
Company: American Honda Finance Corporation
I worked there from /2005 until /2006
Managed team responsible for Customer Service Index (CSI) scores, implementing system projects, business processes, policies, and procedures for national Lease Maturity, Recovery, Cash Management, and Remarketing centers. Improved Customer Satisfaction Index (CSI) scores to reach the top tenth industry percentile. Acted as business lead on Steering Committee and provided final business approval for all application GUI screens (130+ screens) and performance specs for new accounting/servicing app.
Company: American Honda Finance Corporation
I worked there from /2002 until /2005