nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.

nDash Writer Profile for Denise Li


Versatile Creative and Educational Content Writer

About Me

I am a versatile writer who has written customer-focused and Help Center/Knowledge Base content, as well as social media copy for tech startup companies. I have also blogged for an arts nonprofit organization.

Additionally, I have experience with academic writing (in the Arts and Humanities). I am a PhD student in Drama (Theatre/Performance Studies); my research is situated at the intersection of contemporary performance art, culture, queer/feminist theory, and Consciousness Studies (including neurodiversity and mental health). I also have an MFA in Writing.

I have taught theatre history and criticism, as well as essay writing.

Industries I Write About


Health & Wellness


My Writing Samples

Meow Wolf Reveals Bag of Tricks

Blog post on grantee art project for Burning Man Arts (Black Rock Arts Foundation)


On Thinking Space(s): An Interview with the Ghana ThinkTank

Blog post on grantee art project for Burning Man Arts (Black Rock Arts Foundation)


All posts by Denise Li

Posts for the Burning Man Arts blog



Teaching Associate

Teaches Drama 40C and 40A (Development of Drama), courses in a three-quarter series tracing the development of theatre and performance from Ancient Greece to contemporary America.

Company: University of California, Irvine, Department of Drama

I worked there from 9/2018 until now

Creative Content Writer

- Wrote B2B-focused blog posts for monthly digest - Drafted onboarding emails for partners and customers - Crafted copy for website redesign and FAQs - Created customer knowledge base content - Created onboarding document (welcome wiki) for new employees

Company: SmartPay Leasing

I worked there from 2/2017 until 9/2017

Senior Customer Support Specialist

- Responded to customer complaints on social media channels and BBB site - Drafted and edited email templates, Help Center/Knowledge Base articles, and training materials for customer support team - Assisted in developing social media guidelines and campaigns - Trained temporary employees on handling Zendesk ticket escalations - Generated reports to monitor landing page/chat activity

Company: SmartPay Leasing

I worked there from 7/2015 until 1/2017

Content I Write