nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.
Topics I write about: SaaS, UX, customer experience (CX), emerging technology, remote work, engineering & IT, software, data security, HR, marketing, SEO, freelancing, digital marketing.
As the founder of Professional Pen, I draw upon 15 years of experience helping clients with conversion, copy, and content to help B2B SaaS & tech startups acquire, nurture, and convert more customers. I am a B2B content strategist, trained CRO copywriter, Copyblogger Certified Content Marketer, and Certified SEO who has been doing marketing for software companies for over a decade. Since 2008, I've helped 769+ brands (and counting!) create better content.
* selected for LinkedIn ProFinder’s Exclusive Best of 2017 (Content Strategy) list
* contributing author to The Straight North Business Writer’s Handbook
* My work has been published in/on international magazines, popular industry websites, and cited in Volume 87 of The George Washington Law Review in Frank Pasquale's article A Rule of Persons, Not Machines: The Limits of Legal Automation.
If you need help with copy or content, I'd love to learn more about your project and see how I can help!
This essay is the Grand Prize winner of the first-ever Copyblogger Media Essay contest, for which writers had 250 words to discuss “why it’s essential to be an online authority.”
https://copyblogger.com/essential-online-authority/
I researched and ghostwrote this blog post about remote payroll services. I also interviewed subject matter experts.
https://arc.dev/employer-blog/adp-vs-paychex-vs-gusto/
I researched and ghostwrote this blog post on remote work tools used by leading companies.
https://arc.dev/employer-blog/remote-work-tools/
I researched and ghostwrote this blog post about how to show expertise, authority and trust on your small business website. It covers search engine optimization (SEO) and how to rank higher on Google.
https://www.neat.com/blog/what-you-need-to-know-about-googles-e-a-t-algorithm/
I researched & wrote this blog post about cold calling scripts targeting sales leaders.
https://www.phoneburner.com/blog/cold-calling-script-resources/
I researched & wrote this blog post breaking down the twenty best Google Chrome extensions for scheduling meetings, blocking time for upcoming tasks, and using Google Calendar to make the best use of your valuable time.
https://savvycal.com/articles/google-calendar-extension/
I researched, wrote, and sourced images for this blog post about lessons freelancers can learn from Olympic athletes.
https://www.hecticapp.com/blog/6-freelance-lessons-learned-from-olympic-athletes
I researched and wrote this article about mental health and freelancers.
https://www.hecticapp.com/blog/where-to-find-support-for-mental-health-for-freelancers
I researched and wrote this article about Important tax deadlines and dates for freelancers.
https://www.hecticapp.com/blog/your-guide-to-key-tax-dates-every-freelancer-should-know
I researched and ghostwrote this blog post about how to create a better customer experience how the shift to remote work affects IT teams serving call centers and contact centers.
I ghostwrote this recap of a recorded webinar with the goal of getting readers to want to hear the full webinar. The topic of discussion was the biggest trends in customer experience during 2020 and what to expect in 2021.
https://www.ringcentral.com/us/en/blog/2020-cx-retrospective-trends-to-look-for-in-2021/
I researched and wrote this article for the Chief Marketing Officer of a growing technology startup. The topic is wireless power and how IoT fixtures will power the bathroom of the future.
https://readwrite.com/how-iot-fixtures-will-power-the-bathroom-of-the-future/
I researched and wrote this blog post to show readers statistical evidence that makes a business case for using WhatsApp Business API to connect and interact with consumers.
https://www.tyntec.com/blog/7-stats-kick-2020-why-your-business-should-be-using-whatsapp
*Per Spend Matters, this was 'one of the top 5 sponsored blog posts from 2015' Much is changing in the world of sourcing and contingent workforce management and you need to prepare so you aren’t left behind.
https://spendmatters.com/2015/09/30/are-you-prepared-for-the-future-of-purchasing/
*Per Spend Matters, this was 'one of the top 5 sponsored blog posts from 2015' Discover the role millennials play in the extended workforce and how enterprises can adapt to the future of the workforce.
http://spendmatters.com/2015/09/17/how-millennials-are-making-the-extended-workforce-a-better-place/
I researched & ghostwrote this blog post about leadership's role in helping employees when it comes to mental health as we transition to a new way of working.
https://www.modis.com/en-us/resources/employers/reinventing-leadership-strategies-post-pandemic/
I researched and ghostwrote this blog post about Sine and its visitor management features.
https://www.sine.co/blog/best-visitor-management-system/
Discover how advanced technology is affecting the restaurant industry and how to turn technology into a competitive advantage. I researched, wrote, an sources/created images for this piece.
https://socialhospitality.com/2014/09/smart-restaurants-technology/
I researched and wrote this white paper and my client used it for almost two years as a primary lead magnet on their homepage to drive email opt-ins. In the wake of numerous data and privacy breaches, many organizations are renewing their efforts to protect their data. As technology evolves, there will be even more opportunities for security breaches, which is why data security has become such a serious concern for so many organizations. Read this whitepaper to learn how you can develop a...
Professional Pen is content marketing and SEO agency that specializes in helping high-growth B2B software & technology companies use content marketing to improve results with email, search, and social at every step of the lead generation process.
Company: Professional Pen
I worked there from 1/2008 until now
Reported directly to the Site Supervisor. Also proctored the SAT® administration at various area high schools. Responsible for securing testing materials, setting up testing areas, maintaining site security, checking students’ identification, assigning seating, and preventing academic dishonesty. Worked closely with the site supervisor to coordinate testing material shipment to ETS main office. Administered standardized tests, complete and submit procedural and irregularity reports.
Company: Educational Testing Service (ETS)
I worked there from 1/1994 until 7/2013