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nDash Writer Profile for Caitlin Lemon

Headline

Freelance B2B SaaS Writer Skilled in SEO and Content Marketing

About Me

You don't need more content. You need content that books demos and pushes leads further down the marketing funnel. 

Hi, I'm Caitlin, a freelance writer that's HubSpot certified in Content Marketing. I use storytelling, copywriting, and SEO best-practices to create share-worthy content that captivates audiences and drives conversions. 

For the past 3 years I've helped businesses in the SaaS, Broadband, Telecom, Cyber Security, Digital Marketing, and HR/Job Search industries create content that connects with target audiences and gets results.

How I help you:

But you don't have to take my word for it. Feel free to read what past clients are saying about me on LinkedIn. 

I look forward to creating content that helps you reach your KPIs and marketing goals!


Industries I Write About

Technology

Business

My Writing Samples

Not Just Remote—Making the Transition to Work From Anywhere

B2B blog post for FlexJobs

https://www.flexjobs.com/employer-blog/not-just-remote-making-the-transition-to-work-from-anywhere/

The ultimate guide to providing the best customer self-service

Pillar page for Ozmo.

https://ozmo.com/the-ultimate-guide-to-providing-the-best-customer-self-service/?utm_source=Social&utm_medium=LinkedIn&utm_campaign=interactive_tutorials_pillar_page#customer-self-service-best-practices

What is virtualization? Virtualized tech support and more

Blog post focused on the benefits of virtualization for telecom and broadband businesses.

https://ozmo.com/blog/what-is-virtualization/

2023 National Customer Rage survey: key findings

According to the most recent survey, businesses risk more than $887 billion due to poor customer service. This post focuses on the key findings from this year's survey and what they mean for your business.

https://ozmo.com/blog/customer-rage-survey-2023/

5 Must-Know Content Platforms to Elevate Your Freelance Writing Career

Blog post for Boston Content.

https://www.boscontent.com/blog/elevate-your-freelance-career

Experience

Social Media Copywriter

● Created 20-25 social media posts monthly for 2 small businesses, increasing content reach. ● Increased brand awareness and social following on social media platforms, including Facebook, LinkedIn, and Twitter, through effective copy and content creation. ● Researched relevant hashtags, increasing engagement for 2 small businesses. ● Strengthened 5 client relationships by creating content aligned with brand goals, resulting in 80% client retention.

Company: Freelance

I worked there from 11/2020 until now

Content Writer

● Collaborated with senior leadership of 5 companies to curate content aligned with brand voice and identity, increasing brand loyalty. ● Created 20 post titles and 1-2 blog posts per month including research, drafts, and content edits, completing 100% of assignments on time. ● Published 4-10 blog posts monthly, 500-1,500 words each, on copywriting, digital marketing, and career advice.

Company: Freelance

I worked there from 8/2020 until now

Content I Write