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nDash Writer Profile for Carlos Riesenberger

Headline

Author, Expert, Trainer, Researcher, Consultant

About Me

Carlos Riesenberger received a MEng in Industrial Engineering and Management from Universidade do Minho in 2009, specializing in International Business at the Hochschule für Technik und Wirtschaft Berlin and a Trainer Certification from the Business and Administration School (ENA) in 2010.

Carlos is a former Invited Assistant at Aveiro University, a Certified Six Sigma Green Belt by Bosch, a former Certified Six Sigma Black Belt by the American Society for Quality (ASQ), a former Chief Proctor of the American Society for Quality (ASQ) and a former Associate Member of the American Society for Quality (ASQ).

Carlos published Scientific Papers in the United Kingdom at the World Congress on Engineering (WCE) 2010 (Nominated to the Best Paper Award and Session Chair) and in Canada at the Production and Operations Management Society (POMS) 21st Annual Conference 2010.

Carlos has more than 12 years of experience in the Continuous Improvement area, more specifically in Supply Chain Development and Process Improvement related positions in companies of the Fortune 500, in the Automotive, Oil & Gas and Lighting sectors.

Industries I Write About

Business

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Industrial

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My Writing Samples

Achieving Quick And Effective Results With Six Sigma

The book describes the fundamental concepts about Six Sigma, the essential statistical concepts needed and quick tools to help you complete your Six Sigma projects in an efficient and effective way. The book tells you what you need to run any Six Sigma project in a fast pace and deliver quick results, which will help you achieve a vast amount of experience with Six Sigma, and quickly boost your improvement portfolio, without sacrificing the quality of any of your projects.

https://www.amazon.com/gp/product/B07MRHDGV1/ref=dbs_a_def_rwt_bibl_vppi_i1

Solve Any Problem In 1-Page: A Leaner Way of Solving Problems

Investing in effective and efficient problem-solving is one of the best ways to develop a business. It is a skill required by most companies, for almost any job opportunity. Do you know a company who does not have any problems? There are always problems and opportunities to improve, in every organization, in every one of our lives.

https://www.amazon.com/gp/product/B087BC4CQW/ref=dbs_a_def_rwt_bibl_vppi_i0

Six Sigma Philosophy

The key to unlock the might and power of Six Sigma is to improve the way of thinking and philosophy of individuals and companies, in the first place. Mindset is an invisible force, but much more powerful than any tool. Reduce your own variation and potential of failure. Throughout this book, we will tell you what to do to stay on the right track, and the pitfalls you will want to avoid, in order to transform your improvement philosophy into a Six Sigma one.

http://Investing in effective and efficient problem-solving is one of the best ways to develop a business. It is a skill required by most companies, for almost any job opportunity. Do you know a company who does not have any problems? There are always problems a

Application of the Six Sigma methodology in customer complaints management

An investigation was made to identify the variables influencing the customer complaint treatment process throughout a case study in the automotive industry. Customer satisfaction is vital for an organization, but to put in practice solutions to improve it is not obvious.

https://www.pomsmeetings.org/confpapers/015/015-0345.pdf

The 8D Methodology: An Effective Way to Reduce Recurrence of Customer Complaints?

An investigation was made to identify the variables influencing the customer complaints management process throughout a case study in the automotive industry. The process follows the 8D methodology to satisfy customer complaints; i.e. to solve problems, reduce the overall costs of quality and to improve customer satisfaction.

http://www.iaeng.org/publication/WCE2010/WCE2010_pp2225-2230.pdf

Experience

Author

Solve Any Problem In 1-Page (April 2020): Best Position: Amazon Australia #1 & Amazon USA #2 in "Business Quality Control". Best Position: Amazon Hot Release #1 for 2 months in a row in "Industrial Management and Leadership". Six Sigma Philosophy (March 2020): Best Position: Amazon Japan #1 in "Quality Management". Achieving Quick And Effective Results With Six Sigma (December 2018): Best Position: Amazon UK #12 in "Six Sigma".

Company: Amazon

I worked there from 12/2018 until now

Management Consultant

Consulting Services Delivered to: SMEs, Start-Ups & Fortune 500 Companies. Key Consulting Areas: Logistics, Supply Chain, Training, Continuous Improvement, Entrepreneurship, Agile, Scrum, Business Excellence, Change Management, Innovation, Sustainability, Digital Transformation, Industry 4.0, E-Learning, E-Commerce.

Company: Self-Employed

I worked there from 3/2015 until now

Global Process Improvement Manager

Supervised Global Lean Six Sigma Projects from the HQ & Lessons Learned. Coordinated Improvement Teams: Lean Six Sigma Green Belts & Black Belts in Europe & Asia. Improvement Projects in the areas of: Sales & Manufacturing & Logistics.

Company: Tridonic

I worked there from 9/2014 until 3/2015

Supplier Quality Engineer

Globally Championed & Rolled-Out FMEA, A3s and Process Mapping. Developed +10 Key Suppliers in Quality. Contributed to introduce APQP in the Oil&Gas.

Company: FMC Technologies

I worked there from 3/2012 until 1/2013

Supplier Development Engineer

Developed +10 Key Suppliers. Built several Performance Scorecards. Qualified +20 New Suppliers. (The position changed its name to "Supplier Quality Engineer").

Company: FMC Technologies

I worked there from 8/2011 until 3/2012

Invited Assistant

Taught an average of 30 students of the Bachelor Degree in Product Design and Development: Introduction to Product Design and Development (1st semester). Product Design and Development Project I (1st semester). Quality Management and Control (2nd semester). Integrated Six Sigma in the course curriculum.

Company: University of Aveiro

I worked there from 9/2010 until 9/2011

Supplier Quality Engineer

Technical Analysis of Defective Products, NCR Creation and Approval of 8D Reports. Coordinated the Sorting and Inspection of Rejected Materials in the Quarantine Area. APQP and Project Management Support, Managed PPAP Samples.

Company: Bosch

I worked there from 9/2010 until 4/2011

Customer Assistant in Quality Management

Led Problem-Solving Teams: 5+ Persons. Improved the Customer Quality of 2 Manual Insertion Lines and 2 SMD Insertion Lines. The Company was evaluated as the #1 Quality Supplier for Peugeot-Citro├źn SA. The Quality 0km Defects reduced from 200 PPM to 30 PPM.

Company: Bosch

I worked there from 9/2009 until 3/2009

Researcher

Published a Scientific Article in the POMS 2010 Annual Meeting. Published a Scientific Article in the WCE 2010: WCE 2010 Session Chair. WCE 2010 Nominee to the Best Scientific Article Award.

Company: Centro ALGORITMI

I worked there from 3/2010 until 9/2010

Languages I Write In

Content I Write