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nDash Writer Profile for Joanna Redmond


About Me

In short: I love to write for people like you!
I know you need exceptional, clear, and concise words that fit your company style that will also be interesting enough to hold your audience's attention.
I can write that for you!
I'm a highly experienced writer, editor, content strategist, and proofreader with strong leadership skills. I have experience taking high-level copy and putting it into words anyone can understand.


Content strategy

Product, UX, and UI writing

Customer experience


Article writing

Email writing 

SMS writing




SEO optimization

Creating and maintaining style guides


Content managenent systems (CMS)


Microsoft Office

Chicago and AP style


IRA, Mantis, etc.

Google Drive 

Agile and SAFe project management

Visit me at: https:/joannaralston.net/portfolio/Check out my outdoorsy blog: http://introvertoutdoors.com/

Industries I Write About


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Health & Wellness

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My Writing Samples

Hiking the Bay Area Skyline Trail

My experience thru-hiking the Bay Area Skyline Trail


How a Cybersecurity Incident Hurts Your Brand

Article written for CIO Insight



Freelance writer

Create articles for https://www.cioinsight.com/.

Company: TechAdvice

I worked there from 8/2021 until now

Sr Content Strategist

• Subject Matter Expert (SME) for a team of 23 writers positioned throughout 5 global regions. • Led redesign to implement new transfer flow resulting in a 39% increase in digital transfers. • Content and product writer for agile cross-functional teams locally and globally. • Implemented user-focused design including ADA building readership in hundreds of countries. • Created and maintained updated digital content training guide for new team members easing the learning process.

Company: Western Union

I worked there from 11/2017 until 11/2020

Content I Write