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nDash Writer Profile for Joanna Redmond

Headline

About Me

In short: I love to write for people like you!
I know you need exceptional, clear, and concise words that fit your company style that will also be interesting enough to hold your audience's attention.
I can write that for you!
I'm a highly experienced writer, editor, content strategist, and proofreader with strong leadership skills. I have experience taking high-level copy and putting it into words anyone can understand.


SPECIALTIES:

Content strategy

Product, UX, and UI writing

Customer experience

Blogging

Article writing

Email writing 

SMS writing

Proofreading

Editing


KEY SKILLS: 

SEO optimization

Creating and maintaining style guides

Problem-solving

Content managenent systems (CMS)

WordPress

Microsoft Office

Chicago and AP style

OutlookJ

IRA, Mantis, etc.

Google Drive 

Agile and SAFe project management

Visit me at: https:/joannaralston.net/portfolio/Check out my outdoorsy blog: http://introvertoutdoors.com/

Industries I Write About

Technology

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Health & Wellness

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Lifestyle

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My Writing Samples

Hiking the Bay Area Skyline Trail

My experience thru-hiking the Bay Area Skyline Trail

http://www.introvertoutdoors.com/2019/09/05/hiking-bay-area-skyline-trail/

How a Cybersecurity Incident Hurts Your Brand

Article written for CIO Insight

https://www.cioinsight.com/security/cyber-security-incidents-brand/

Experience

Freelance writer

Create articles for https://www.cioinsight.com/.

Company: TechAdvice

I worked there from 8/2021 until now

Sr Content Strategist

• Subject Matter Expert (SME) for a team of 23 writers positioned throughout 5 global regions. • Led redesign to implement new transfer flow resulting in a 39% increase in digital transfers. • Content and product writer for agile cross-functional teams locally and globally. • Implemented user-focused design including ADA building readership in hundreds of countries. • Created and maintained updated digital content training guide for new team members easing the learning process.

Company: Western Union

I worked there from 11/2017 until 11/2020

Content I Write